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Customers sign up for an individual package and are charged according to package costs. These costs appear as a monthly line item on their electric bill.
* Add-on feature, additional fees may apply.
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You must complete the registration process to receive the Service. By registering for the Service, you acknowledge that a user profile and identification file will be created in the Service, you agree to this TOS, and you agree that we may change this TOS without prior notice.
You understand that your password and any other security code are there for the protection of your information and the integrity of our system. It is your responsibility to see that your password and other security codes are not disclosed to unauthorized persons and promptly rescinded from formerly authorized persons (i.e., such as a former employee or consultant). If you believe your password or other security codes have been stolen or may be used improperly, you must notify us or change your profile.
Third party authorizations executed by you likely expire within one year from authorization effective date or as otherwise agreed by you and us. It is your sole responsiblitiy (and liability) to rescind third party access or notify us to extend the third party authorization. Notwithstanding anything in the TOS or other agreement to the contrary, we reserve the right to rescind third party access to the website upon authorization, expiration or termination or any other reason of which we become aware.
You agree to notify us about changes in your address, e-mail address, or other information by speaking with your service representative or using the Website.
Except as otherwise provided in this TOS or other agreement, we will not sell or disclose the information about your account to any third party. Your account information will only be used by us in these ways:
If you have questions, problems, or believe there has been an error in processing your request, you should notify us through the e-mail link provided. Please include your account number (if applicable), the request involved, and the question or problem you are concerned about. We will use reasonable efforts to resolve any actual error within thirty (30) days from the time we receive written notice.
THE SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF THE USE OF THE SERVICE.
You agree that for all new and upgraded Fee Service activations you will be subject to a ninety (90) day minimum subscription period. In the event that you terminate any Fee Service prior to the end of the minimum ninety (90) day period, you will be billed for and obligated to pay for the remaining minimum period.
Subject to the Fee Service minimum subscription period, you may downgrade the Service or stop participating in the Service at anytime by making the appropriate downgrade or termination selections on the Website. We reserve the right to suspend or terminate your use of the Service or your requested third party's use of the Service if:
The responsibilities and obligations of the TOS continue after the Service is terminated.
We may change the TOS from time to time. When we change the TOS, we will provide you a notice either (i) on the Website, or (ii) in an e-mail to registered Website users. If you or your authorized third party use the modified Service, you have agreed to the changes in the TOS.
If you subscribe to other products or services offered through the Website, there may be other TOS governing those products or services. The TOS does not alter the terms of your electric service.
In the event of a dispute between you and us, you agree that the TOS is the only agreement governing the Service. No e-mail, letter, or phone conversation from you can change the TOS.
You may not assign this TOS to any other party. We may assign this TOS to any present or future, directly or indirectly, affiliated company. We may also assign or delegate certain of our rights and responsibilities under this TOS and the Service to independent contractors or other third parties.
We will not be deemed to have waived any rights or remedies hereunder unless such waiver is in writing and signed by us. No delay or omission on our part in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
This Agreement shall be governed by, and construed in accordance with, the laws of the State of Georgia, without regard to its conflicts of laws provisions. If you are one of our electric service customers, you agree to bring any claims related to use of the Service in the courts where your electric provider’s headquarters is located. For Alabama Power customers, that is Birmingham, Alabama. For Georgia Power customers, that is Atlanta, Georgia. For Gulf Power customers, that is Pensacola, Florida. For Mississippi Power customers, that is Gulfport, Mississippi. If you are a registered user who is not also one of our electric service customers, you agree to bring any claims related to the use of the Service in Atlanta, Fulton County, Georgia.
Access to and use of this website is subject to these terms and conditions. THE USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. This page contains important notices and copyright information that must be observed. Any rights not expressly granted herein are reserved.
Southern Company websites are updated regularly, but not all content will be current immediately. Content on these websites may reference, summarize or otherwise deal with matters publicly disclosed to or filed with various federal and state regulatory agencies. Those public filings are the authoritative source on such matters. Certain public filings made by Southern Company and its subsidiaries (including annual and quarterly reports to the Securities and Exchange Commission) are available to download from these and other websites free of charge.
References to "Southern Company," "us" or "we" on this website may refer to certain of the subsidiary companies and not the holding company.
Southern Company is an energy-based holding company headquartered in Atlanta, Georgia. It is the parent company and owns all of the common stock of Alabama Power company, Georgia Power company, Gulf Power company, and Mississippi Power company. These operating companies supply electric service in the states of Alabama, Georgia, Florida, and Mississippi, respectively. Additionally, Southern Company owns all of the common stock of Southern Power company, which is also an operating public utility company. Southern Power constructs, acquires, owns , and manages generation assets and sells electricity at market-based rates in the wholesale market. Southern Company also owns all of the outstanding common stock or membership interests of Southern Communications Services, Inc. (SouthernLINC Wireless), Southern Nuclear Operating company, Inc. (Southern Nuclear), Southern Company Services, Inc. (SCS), Southern Company Holdings, Inc., Southern Renewable energy, Inc. and other direct and indirect subsidiaries.
Southern Company and its affiliates, subsidiaries and business units (collectively hereinafter referred to as "Southern Company") make no representations about the suitability for any purpose of the information contained in the documents and related pictures and graphics at this Site. All such documents and related pictures and graphics are provided "as is" without warranty of any kind.
The documents and related pictures and graphics may include inadvertent errors or technical inaccuracies and may be updated or changed periodically by Southern Company and/or its respective suppliers. Southern Company may also make improvements and/or changes in the services and/or the programs described in this information at any time without notice. In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Southern Company has the right to correct it before fulfilling any orders placed for product listed at the incorrect price. Please confirm all prices by phone or in person.
Information Southern Company publishes on the World Wide Web may contain references or cross references to Southern Company products and services that are not announced or available in your country. Such references do not imply that Southern Company intends to announce such products, programs or services in your country. Consult your local Southern Company business contact for information regarding the products, programs and services that are available to you.
Southern Company offers no warranties regarding this information, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
Unless noted with an asterisk (*) below, copyright or similar rights in all materials presented on the Site, including graphical images is owned by Southern Company and may not be used by you, or anyone else authorized by you unless specifically permitted in writing by Southern Company. Contact us for any proposed use of the content of this Site.
*News & Issues pages:
Reporters and media companies are granted a non-exclusive, royalty-free, non-transferable license to re-produce and re-print “News & Issues” Web pages and the information contained on “News & Issues” Web pages.
*Learning Power site:
We encourage children, students, schools, churches, scouting troops and other educationally oriented groups to copy these pages as teaching aids or activities. If you have something else in mind, please send us an e-mail for permission, first.
Your use and browsing of this Site are at your own risk. EVERYTHING PROVIDED ON THIS SITE AND ANY OF ITS CONTENTS ARE MADE AVAILABLE TO YOU "AS IS" WITHOUT ANY WARRANTY OF ANY NATURE INCLUDING WITHOUT BEING LIMITED TO THE QUALITY, ACCURACY, TIMELINESS, COMPLETENESS. PERFORMANCE, EITHER IMPLIED OR EXPRESSED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. Southern Company, nor any party involved in any way in creating, producing, maintaining or delivering this Site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this Site and its contents. The contents of this Site are only for general information or use. It does not constitute advice and should not be relied upon in making (or refraining from making) any decision. Southern Company will not be liable for any damages (including, without limitation, damages for loss of business projects, or loss of profits or any consequential damages) arising in contract, tort or otherwise from the use of or inability to use this Site, or any such contents. Southern Company makes no warranty that the contents of this Site are free from infection by viruses or anything else which has contaminating or destructive properties.
Any comments or materials sent to Southern Company including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively "Feedback"), shall be deemed to be non-confidential. Southern Company shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation. Further, Southern Company shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.
Please review this Privacy Statement periodically, as we may update it from time to time.
We sometimes collect information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on our websites. We or others on our behalf may use this data to analyze trends and statistics and to help us provide better customer service. We also may, with your permission, collect information about you, which we will use to build custom pages or provide e-mail services. This information also may be used to track your visits to our pages.
Some Southern Company Web pages use "cookies," small files placed on your hard disk for record-keeping purposes. Cookies enable us to customize content based on your subject matter choices and may also be used, with your prior permission, to recognize you on our pages and fulfill programs or services you request. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you choose not to accept cookies, however, some Web pages may not display properly or you may not be able to access certain information.
Online services including electronic bill payment and presentment or account ask for additional personal information. That information will be used by our subsidiaries to provide products and services to you. Other uses will be explained in the Terms of Service you review when you sign-up for services, surveys, or other offers. You will also have the opportunity to review and correct your information.
Learning Power, our educational website is for children, in addition to parents, teachers and other adult users. We do not collect contact information from children in Learning Power.
Our website supplements pages with information from third parties and links to other sites. Southern Company is not responsible for the privacy practices or the content of websites other than our own. However, this site has security measures in place to protect the loss, misuse and alteration of the information under our control. Should you encounter a link to information you find objectionable, please contact us.
Note: This website contains forward-looking statements about, among other things, Southern Company's financial and operating performance, business plans and goals, estimates, projections, forecasts, assumptions, risks and uncertainties. Southern Company cautions that there are certain factors that can cause actual results to differ materially from the forward-looking information that has been provided. The reader is cautioned not to put undue reliance on this forward-looking information, which is not a guarantee of future performance and is subject to a number of uncertainties and other factors, many of which are outside the control of Southern Company; accordingly, there can be no assurance that such suggested results will be realized. The following factors, in addition to those discussed in Southern Company's Annual Report on Form 10-K for the year ended December 31, 2010, and subsequent securities filings, could cause actual results to differ materially from management expectations as suggested by such forward-looking information: the impact of recent and future federal and state regulatory change, including legislative and regulatory initiatives regarding deregulation and restructuring of the electric utility industry, implementation of the Energy Policy Act of 2005, environmental laws including regulation of water quality, coal combustion byproducts, and emissions of sulfur, nitrogen, carbon, soot, particulate matter, hazardous air pollutants, including mercury, and other substances, financial reform legislation, and also changes in tax and other laws and regulations to which Southern Company and its subsidiaries are subject, as well as changes in application of existing laws and regulations; current and future litigation, regulatory investigations, proceedings, or inquiries, including the pending Environmental Protection Agency civil actions against certain Southern Company subsidiaries, Federal Energy Regulatory Commission matters and Internal Revenue Service audits; the effects, extent, and timing of the entry of additional competition in the markets in which Southern Company's subsidiaries operate; variations in demand for electricity, including those relating to weather, the general economy and recovery from the recent recession, population and business growth (and declines), and the effects of energy conservation measures; available sources and costs of fuels; effects of inflation; ability to control costs and cost overruns during the development and construction of facilities; investment performance of Southern Company's employee benefit plans and nuclear decommissioning trusts; advances in technology; state and federal rate regulations and the impact of pending and future rate cases and negotiations, including rate actions relating to fuel and other cost recovery mechanisms; regulatory approvals and actions related to the Plant Vogtle expansion, including Georgia Public Service Commission and Nuclear Regulatory Commission approvals and potential U.S. Department of Energy loan guarantees; regulatory approvals and actions related to the Kemper County integrated coal gasification combined cycle facility, including Mississippi Public Service Commission approvals and potential U.S. Department of Energy loan guarantees; the performance of projects undertaken by the non-utility businesses and the success of efforts to invest in and develop new opportunities; internal restructuring or other restructuring options that may be pursued; potential business strategies, including acquisitions or dispositions of assets or businesses, which cannot be assured to be completed or beneficial to Southern Company or its subsidiaries; the ability of counterparties of Southern Company and its subsidiaries to make payments as and when due and to perform as required; the ability to obtain new short- and long-term contracts with wholesale customers; the direct or indirect effect on Southern Company's business resulting from terrorist incidents and the threat of terrorist incidents; interest rate fluctuations and financial market conditions and the results of financing efforts, including Southern Company's and its subsidiaries' credit ratings; the ability of Southern Company and its subsidiaries to obtain additional generating capacity at competitive prices; catastrophic events such as fires, earthquakes, explosions, floods, hurricanes, droughts, pandemic health events such as influenzas, or other similar occurrences; the direct or indirect effects on Southern Company's business resulting from incidents affecting the U.S. electric grid or operation of generating resources; and the effect of accounting pronouncements issued periodically by standard setting bodies. Southern Company and its subsidiaries expressly disclaim any obligation to update any forward-looking information.
Stock quotes are time delayed and should not be used for real-time investment decisions. Stock and investor
data, including desktop quote, stock performance, cost basis calculator, and financial snapshot provided by
shareholder.com. All postings subject to our notice regarding forward-looking statements, and the Legal Notices and Terms of this site.
Any trademarks, logos, and/or service marks displayed on this Site are the property of Southern Company and nothing in this document or contained on the Site should be construed as granting in any manner, by implication, estoppel, or otherwise, any license or right to use any logos, trademarks or service marks of Southern Company without express written permission. Any unauthorized use or misuse of these intellectual properties or unauthorized use of any contents of this Site will be subject to all appropriate remedies, including appropriate legal action.
All pages on this site: © 1997 - 2011 Southern Company. All rights reserved.
The following are trademarks and registered trademarks of Southern Company and its subsidiaries:
ALABAMA POWER A SOUTHERN COMPANY and Design
AMERICA'S BEST DIVERSIFIED UTILITY
ELECTRIC'S COOKING and Design
ENERGY TO SERVE YOUR WORLD
EPQ ENHANCED POWER QUALITY and Design
EV CLUB OF THE SOUTH
GEORGIA POWER A SOUTHERN COMPANY & Design
GEORGIA POWER and Design
GEORGIA POWER CO ENVIRONMENTAL TEACHERS CORP and Design
GEORGIA POWER EFFICIENCY STORE
GEORGIA POWER'S GREEN ENERGY
GULF POWER A SOUTHERN COMPANY and Design
L & Design
LIGHT'N GUARD and Design
Lightning Bolt and Triangle Design
LOUIE THE LIGHTNING BUG
Miscellaneous Wire Globe Logo
MISSISSIPPI POWER A SOUTHERN COMPANY and Design
POWERED BY COMMON SENSE
PROJECT WINGS and Design
Safety First Logo
SAVANNAH ELECTRIC A SOUTHERN COMPANY and Design
SERVING YOU WITH ENERGY
SETRANS GRID COMPANY
SHARING THE POWER
SOUTHERN COMMUNICATIONS and Design
SOUTHERN COMPANY and Triangle Design
SOUTHERN COMPANY ENERGY
SOUTHERN COMPANY ENERGY TO SERVE YOUR WORLD and Design
SOUTHERN COMPANY CENTER
SOUTHERN COMPANY ENERGY SOLUTIONS
SOUTHERN ELECTRIC INTERNATIONAL
SOUTHERN ELECTRIC INTERNATIONAL and Design
SOUTHERN ENERGY SOLUTIONS
SOUTHERN LINC and Design
SOUTHERN LINC RECHARGE
SOUTHERN POWER COMPANY
TAKE THE GUESSWORK OUT OF YOUR ELECTRIC BILL
THE ELECTRIC COOKING ADVANTAGE
THE ENERGY EXPERT
SOUTHERN ELECTRIC INTERNATIONAL
WE SELL EFFICIENCY
WE'RE ON SO YOU CAN BE